Zimbabwe Expands Online Visa System for Faster Border Control
Travellers from visa-required countries can now apply for visas online following Zimbabwe’s expansion of its digital immigration system, first introduced in 2024.
The Online Border Management System (OBMS) aims to modernise border control, simplify entry procedures and boost tourism and investment.
Officials say the move will enhance security while reducing congestion at ports of entry.
Zimbabwe’s transition to digital visa processing replaces outdated manual procedures with a secure online platform for visa and permit applications.
Authorities say this modernisation aligns with global travel trends, improving efficiency while reducing application costs and delays for travellers.
Chief Immigration Officer Ms. Respect Gono emphasised that the e-visa system eliminates the need for travellers to submit physical applications via postal services or visit consular offices, making visa applications more accessible and efficient.
“The e-visa facility is now fully functional, and travellers who require prior visa approval can apply online. This simplifies the process, reduces paperwork and lowers application costs,” Ms. Gono told The Herald.
The e-permit system, which began rolling out in 2024, has now reached an advanced phase.
Temporary employment and investor residence permits are fully operational, while other permit categories are still being finalised in 2025 to complete the digital transition for long-term stay applications.
To further streamline immigration processes, Zimbabwe has deployed e-gates at major entry points.
These self-service systems use biometric verification—such as facial recognition and passport data—to allow Zimbabwean e-passport holders to clear immigration automatically.
Officials confirm that plans are underway to extend access to eligible foreign nationals in 2025.
Ms. Gono explained that e-gates significantly improve traveller clearance, reducing wait times and minimising manual processing.
“E-gates have been installed at key locations, including Robert Gabriel Mugabe International Airport, Victoria Falls Airport, Joshua Mqabuko Nkomo Airport and Beitbridge Border Post.
“Travellers simply scan their passport, and if their biometric data matches, they are cleared instantly. If discrepancies arise, an immigration officer intervenes for further processing,” she said.
Officials highlight that OBMS strengthens national security by integrating biometric verification to screen travellers against criminal databases and watch lists.
Inspired by advanced immigration systems such as Dubai’s Smart Gates, the new platform enhances migration governance through improved surveillance and inter-agency coordination, ensuring a safer and more efficient border management process.
